1. Introduction
This Cookie Policy applies to the website operated by Century Casino & Hotel Edmonton and explains the use of cookies and similar tracking technologies in connection with the online services provided through the site. The policy describes the types of data collected through cookies, the purposes for which such data is used, how long it is retained, and the rights available to users in relation to that data.
By continuing to use the website, you acknowledge that you have read and understood this Cookie Policy. Where applicable law requires consent before certain cookies are placed, such consent will be requested through a cookie consent mechanism presented at the time of the first visit.
2. What Are Cookies
Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognize your device on subsequent visits and to store certain information about your preferences or actions. Similar technologies, including pixel tags, web beacons, and local storage objects, may also be used for comparable purposes and are covered by this policy where relevant.
Cookies may be set directly by Century Casino & Hotel Edmonton (first-party cookies) or by third-party service providers acting on behalf of the company (third-party cookies).
3. Categories of Cookies Used
3.1 Essential Cookies
Essential cookies are required for the basic operation of the website. They enable core functions such as session management, navigation, and access to secure areas of the site. These cookies do not collect personal information for marketing purposes and cannot be disabled without affecting the functionality of the website.
3.2 Functional Cookies
Functional cookies allow the website to remember choices you have made, such as language preferences or display settings, in order to provide a more consistent experience across sessions. These cookies do not track your activity on other websites.
3.3 Analytics Cookies
Analytics cookies collect information about how users interact with the website, including which pages are visited, how long users remain on a page, and any errors encountered. This information is used in aggregate form to improve the structure and content of the website. Analytics data is not used to identify individual users.
3.4 Responsible Gaming and Compliance Cookies
Certain cookies support responsible gaming and related compliance obligations. These cookies may be used to enforce session time limits, recognize returning users who have set deposit or activity restrictions, and assist in identifying patterns that may indicate problematic gambling behavior. These cookies form part of the compliance framework and are not used for commercial profiling.
3.5 Marketing and Tracking Cookies
Where you have provided consent, marketing cookies may be used to deliver relevant communications and to track the effectiveness of outreach activities. These cookies may be set by third-party advertising partners. Consent to the use of marketing cookies may be withdrawn at any time through the cookie preference settings available on the website.
4. Legal Basis for Cookie Use in Canada
Century Casino & Hotel Edmonton operates in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), which governs the collection, use, and disclosure of personal information in commercial activities in Canada. Where cookies collect data that can be linked to an identifiable individual, such collection is treated as the collection of personal information under PIPEDA.
Under PIPEDA, the company is required to:
- Obtain meaningful consent before collecting personal information through cookies, except where such collection is necessary for essential site functions.
- Collect only the information that is necessary for the stated purpose.
- Protect personal information using appropriate security safeguards.
- Delete or anonymize personal information once it is no longer required for the purpose for which it was collected.
- Respond to any user request for access, correction, or deletion within 30 days of receipt.
Where the operations of Century Casino & Hotel Edmonton or the operations of its technology partners also engage users subject to other privacy frameworks, including the General Data Protection Regulation (GDPR), equivalent standards for consent, data subject rights, and retention are applied.
5. Data Retention
The retention period for data collected through cookies depends on the category and purpose of the cookie. Session cookies are deleted automatically when you close your browser. Persistent cookies remain on your device for a defined period, which varies by cookie type.
Data derived from cookies that is incorporated into account records, gameplay history, or compliance logs may be retained for the duration of your account and for a period of up to five years following account closure, in accordance with obligations relating to auditing, dispute resolution, and regulatory reporting.
6. Third-Party Data Sharing
Data collected through cookies may be shared with third-party service providers that assist in delivering services, including analytics providers, responsible gaming technology vendors, and fraud prevention systems. Such sharing is governed by data processing agreements that restrict the use of data to the purposes for which it was shared.
Personal data collected through cookies is not shared with third parties for their own marketing purposes unless explicit consent has been provided to such sharing.
Where required under applicable regulatory agreements, gaming and transactional data, which may include data derived from tracking technologies, may be disclosed to relevant regulatory authorities in accordance with operating obligations.
7. Your Rights
As a user of the website located in Canada, you have the following rights in relation to data collected through cookies, subject to applicable law:
- The right to know what personal information is collected, why it is collected, and how long it is retained.
- The right to access your personal information and to request a copy in a portable format where applicable.
- The right to request correction of inaccurate or incomplete personal information.
- The right to request deletion or restriction of personal information in circumstances permitted by applicable law.
- The right to object to processing based on legitimate interests, including profiling for fraud prevention purposes.
- The right to withdraw consent to non-essential cookies at any time without affecting the lawfulness of processing carried out prior to withdrawal.
- The right to withdraw consent to marketing communications, which will be honored within 10 business days in accordance with Canada’s Anti-Spam Legislation (CASL).
To exercise any of these rights, contact details in Section 9 of this document should be used.
8. Managing Cookie Preferences
Cookie preferences may be managed at any time through the cookie settings panel available on the website. Browser settings may also be configured to refuse cookies or to alert you when cookies are being set. Disabling essential cookies may affect the functionality of the website and may prevent access to certain features.
Instructions for managing cookies in commonly used browsers are available in the support documentation of the respective browser provider.
9. Contact
Questions about this Cookie Policy or requests to exercise data rights may be submitted to Century Casino & Hotel Edmonton through the official contact channels listed on the website. Requests will be acknowledged and responded to within 30 days of receipt, in accordance with obligations under PIPEDA.
10. Updates to This Policy
Century Casino & Hotel Edmonton reserves the right to update this Cookie Policy at any time to reflect changes in applicable law, regulatory requirements, or data practices. The current version of this policy will always be available on the website. Continued use of the website following the publication of an updated policy constitutes acknowledgment of the changes.